REPAIR SERVICE
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Your Filson gear may get some weathered over the years. That doesn't mean you have to part ways with it, opt for restoration. It aligns with our dedication to eco-friendliness and preserves the lasting spirit of your beloved Filson gear. Rely on us to mend and shield your Filson goods, primed for numerous new adventures! Embrace the patina.
TIME - Repairs may take up to a total duration of 3-4 weeks.
Every item is subject to an evaluation by our repairs team and is processed through one of the categories below.
REPAIR - If the item is repairable and covered under warranty, the item will be repaired at Filson’s expense and returned to you.
UNREPAIRABLE (under warranty) - If the product is not repairable but is covered under warranty, one of our Repair Representatives will contact you to discuss your options.
PAID REPAIR (no warranty) - If the item is repairable, but not covered by our warranty, you can use our repair service, but at your own expense. This will be communicated to you by a member of our Customer Care Team.
*Filson EU can handle repair requests for products purchased in the European continent only. If you purchased on the filson.com website or in a store in the United States/Canada, please contact the Filson US Team.
Fill out the REPAIR FORM